The onboarding process
Introduction
You will get an introductory demonstration of the DMB survey, and the outcome you can expect from running the survey to check the digital maturity of your organization.
Click this link to book an appointment.
Preparing
After the call, when moving forward, you will receive a short form to answer when convenient for you. This is used as a baseline for us to capture necessary information about your company, current status, and goals.
Tailoring
Once the form is completed, a call is scheduled where we examine the survey question by question to ensure it fits your needs, with the goal to finalize the perfect survey for your organization.
Tailoring the survey is possible upon request, more information on the on the Pricing page.
Approval
With a sign-off of the survey design, you will be sent link(s) to the survey depending on the amount of responding entities according our agreement. This link or links are then forwarded internally in your organization.
Read more about which departments that are surveyed individually on Pricing page.
Real-time dashboard
Reporting of the survey will occur in two ways, one being the real-time dashboard to which you will get an individual link, the second being the final report delivered once the survey is completed (see step 7).
Analyze
We will analyze the final results once all employees have answered the survey, identifying areas where improvements are recommended to improve your digital maturity and commercial communication.
Click this link to book an appointment to learn more about this.
Report
After our analysis, a survey report is sent to you with results. With package Happiest, conclusions, and top-3 recommendations for your organization will be included.
The amount of detail included in the report is dependent on the package you choose and are specified on the Pricing page.
Presentation (opt.)
As the last step of the survey process, we schedule a meeting that’s either in person or virtual depending on your choice, where we present the results, our recommendations, and answer any questions you might have on the survey results.